Product DescriptionCrucial Conversations Tools for Talking When Stakes Are High, Second Edition written by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler. Published by Mcgraw-Hill in August 2011. This item is a Trade Paperback edition.
This item is Used and is listed as being in Good condition.
Light wear to cover, slightly bumped corners, pages clean and unmarked.
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