Product DescriptionCustomer Centricity: What It Is, What It Isn't, and Why It Matters (Wharton Executive Education Essentials) written by Peter Fader. Published by Wharton Digital Press in 2011. This item is a Trade Paperback edition. Signed by the author on the cover page. This item is Used and is listed as being in Very Good condition.
Pages clean, binding intact, cover has light wear.
Number of pages: 126
Shipping Weight: .8125 lbs
Size: H: 8.5", W: 5.5", D: .5"
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