Product Description
Zapp! : the Lightning of Empowerment : How to Improve Quality, Productivity, and Employee Satisfaction written by William C. Byham, Jeff Cox. Published by Ballantine Books in February 1998. This item is a Trade Paperback edition.This item is Used and is listed as being in Good condition.
ISBN-10: 0449002829
ISBN-13: 9780449002827
Language: English
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Other Details
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Author William C. Byham, Jeff Cox
Publisher Ballantine Books
ISBN10 0449002829
ISBN13 9780449002827
Format Trade Paperback
Language English
